Product Design & Strategy Lead

Design Leadership · Design Systems · Agentic Product Design

Tommy Haacke

I have been designing digital products for over 20 years, combining user experience (UX), product design and close collaboration with product management and engineering. From clarifying requirements to delivering a usable application, I design hands-on, lead design teams and connect user needs with technical possibilities.

Making solutions tangible early matters to me. It lets us test assumptions, resolve open questions and make better-informed decisions before committing substantial development effort. Depending on the task, my contribution spans research and UX concepts, design systems and AI-assisted frontend implementation.

Companies and teams I have worked with

  • Technische Hochschule Ingolstadt
  • HypoVereinsbank
  • Allianz
  • gutefrage
  • Hartmann
  • ProSiebenSat.1
  • FOCUS Online
  • TRADAR
  • Die Mobiliar
  • freundin
  • ZEISS
  • Deutsche Bahn
  • intelliAd
  • BUNTE
  • Saturn
  • MediaMarkt
  • BMW
  • Euromaster
  • Digital Product School
  • proliance
  • GWQ ServicePlus
  • LEGO
  • Helpster
  • FriendScout24

How I support teams

UX with a business perspective

Good UX helps people accomplish their tasks and businesses achieve their goals. That is why I consider user needs, business value and feasibility together. This helps us make informed decisions about which solutions to develop and where the investment is worthwhile.

Make complex products understandable

Complex applications do not have to feel complicated to use. I structure content, workflows and journeys so people can find relevant information and understand the next step. The interface reflects their task, existing knowledge and situation, making it easier to use and helping reduce uncertainty and errors.

Connect design and engineering

I establish a reliable shared foundation for design and engineering. We decide where design rules, tokens and components are authoritatively defined based on the project’s needs. Figma, Storybook or other tools are used where they add value. When multiple tools are used, their content needs to stay in sync. The goal is reusable components in the actual frontend, reducing duplicate work and leaving more room for product logic, technical architecture and integrations.

Use AI to reach viable solutions faster

I use AI selectively to make solutions tangible earlier and shorten the path from design to a working interface. This helps teams test new approaches faster, reduce development effort and bring products to market sooner. What matters is where AI delivers a real advantage in each project.

Core capabilities

Research & usability testing

Understand needs and evaluate solutions through user interviews, usability tests and usage data.

UX concepts & information architecture

Turn complex content and tasks into clear structures, customer journeys and user flows.

Interaction & UI design

Develop interactions and interfaces, from wireframes and prototypes to responsive UI.

Design systems

Create reusable foundations that connect design and implementation: Figma, design tokens and Storybook.

Design leadership & stakeholder alignment

Lead design teams, mentor designers and enable shared decisions with business, product management and engineering.

AI-assisted frontend implementation

Turn designs into working interfaces with AI assistance and shared components.

Experience

My own design team, a product I co-founded and freelance engagements: the value I bring in three different roles.

January 2023 to present

userdoo

Founder & Principal UX Consultant

My own design practice: product design and collaboration with my team.

  • Turn product ideas into testable concepts and prototypes to support informed development decisions.
  • Lead my team’s design work and align it with clients, product management and engineering.
  • Create reusable components and design systems that help avoid duplicated work across new features and brands.

November 2021 to present

poolinq

Co-Founder & Principal Designer

Co-founder and product designer of a beverage inventory platform for hotels and restaurants.

  • Simplify manual goods-receipt entry through AI-assisted invoice upload in Drop.
  • Focus inventory work in Nano on essential tasks: stock deductions, transfers and corrections.
  • Connect Figma, tokens and Storybook as a shared foundation for consistent applications.
  • Implement designs for Core, Drop and Nano in the frontend with AI assistance.

2012 to present

Independent UX / Product Designer

Freelance · Embedded in client teams

Embedded in product and design teams, including ZEISS and Media Markt Saturn.

  • Translate requirements from different stakeholders into shared, understandable user flows.
  • Support product decisions with usage data and variant testing, as on the Media Markt Saturn app home.
  • Unify design foundations and mentor other designers so teams can continue building consistently.
Further engagements and earlier experience

May 2025–Jun 2026

ZEISS Vision Care

UX Design Lead / Senior Product Designer

Freelance

As a freelancer within the ZEISS design team, I worked on user flows and interfaces, alignment with the Beyond design system and mentoring other designers.

Mar 2020–Dec 2025

ZEISS Digital Partners

Lead UX / Lead UXD

Freelance

UX for digital platforms in close collaboration with product management, engineering and business units. My work covered understandable flows, information structure and shared design foundations.

2020–2023

GWQ ServicePlus

Lead UX

Freelance · multiple engagements

Multiple engagements for GWQ, including UX and UI for hello Hilfsmittel with my team. Findings from GWQ’s user tests informed improvements to navigation and the guided flow.

Apr 2022

proliance

UX project, Mid-Market P360

External

UX concept, UI library and a clickable prototype for the P360 mid-market experience, based on existing wireframes and design guidelines.

2017–2021

Ray Sono

UX Consultant / Designer

Freelance, client assignments

UX across client projects: order management and fleet communication for RIO / MAN, travel planning and ETA sharing for Deutsche Bahn, seasonal digital experiences for LEGO and app UX for Paul Hartmann. Concepts, interaction design and specifications coordinated with product and engineering.

Jul–Sep 2020

Plan.Net / HypoVereinsbank

Senior UX Consultant

Freelance

Concepts for account opening and financial calculators. I structured dialogue steps, results and charts, then prepared wireframes and specifications for handover.

Jan 2019–Mar 2020

ZEISS Microscopy

Senior UX Consultant

Freelance

Interaction design for scientific software. Working closely with engineering, I translated domain requirements into digital workflows, prototypes and specifications.

Sep 2017–Dec 2018

Media Markt Saturn

Senior UX Consultant

Freelance

Responsible for app UX within the product team, followed by a redesign of webshop search. We refined the app home through usage data and variant testing.

Jan–Dec 2016

Media Markt Saturn

Senior UX Consultant

Freelance

In-store user interviews, value-proposition workshops and a Store Mode concept connecting digital functionality with shopping at the shelf.

Jun–Dec 2015

Die Mobiliar

Senior UX Consultant / Usability Manager

Temporary assignment via bbv / Michael Bailey Associates

UX for digital advisory and sales workflows, translating complex insurance processes into manageable tasks, concepts and prototypes.

Aug 2014–Mar 2015

BMW / Geniux Consulting

UX Consultant

Freelance

UX for a digital sales platform, including workflows, search and vehicle handover. Concepts and UI guidance were developed with product owners and engineering teams.

Aug 2014

Burda Intermedia

UX Consultant

Freelance

Interface and interaction design for digital publishing, including information structure and style guides.

Jun–Aug 2014

gutefrage.net

UX Consultant

Freelance

Redesign of navigation, search and website templates, plus design of a new B2B area.

Nov 2013–Aug 2014

intelliAd

UX & Interface Designer

Freelance

Modernisation of the product interface, with UX concepts for new features and a shared foundation of style guides and interaction patterns.

May 2013–Jun 2014

FOCUS Online

UX Consultant

Freelance

UX for news experiences across smartphone, tablet and web. Stakeholder interviews, regular user interviews and collaboration with internal and external engineering teams.

Mar–May 2013

Allianz Private Krankenversicherung

UX Consultant

Freelance via SinnerSchrader

Structured complex digital insurance workflows into understandable steps, developed through wireframes and a prototype for testing.

Feb–May 2013

ShopLove

UX Consultant

Freelance

UX for an early shopping product, from registration and navigation to product views. Prototypes supported user testing and development.

Oct–Nov 2012

Euromaster

Usability Research

Freelance

Usability review of the journey from workshop search to online booking, with findings to inform further development.

Jun 2012

ProSiebenSat.1

UX / Landing-page Design

Freelance

Landing-page concepts and design in the Maxymiser project context.

Dec 2008–May 2012

FriendScout24

User Experience Manager

UX for existing features and new product ideas. I helped establish usability testing, developed prototypes and specifications, and collaborated with UX teams across the Scout group.

2004–May 2012

Independent Digital Designer

Concepts and design for digital applications for small and medium-sized businesses, alongside CMS work and HTML implementation.

Apr 2012

Beiersdorf

Digital Experience Design Pilot

Project contribution

Contribution to a digital-experience pilot for media management and a press portal, including personas, navigation and wireframes.

Teaching, coaching and speaking

I share design practice with product teams, students and founders through coaching, teaching, workshops and talks.

Digital Product School / UnternehmerTUM · 2023

External UXD / Interaction Design Coach and Mentor: product-team coaching, concept feedback and workshops on design thinking, Lean UX and agile product development.

Technische Hochschule Ingolstadt · 2020/21 & 2022

Co-teaching Digital Services and Speculative Design / Future Scouting, guiding research, ideation and concept evaluation.

MAX!mize / Max-Planck-Innovation · TUM Venture Labs

Workshops on product development, early validation and UI/UX design thinking for MAX!mize and TUM Venture Labs. Further workshops and talks at Media Markt Saturn, ZEISS and Allianz, among others.